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Start Winning The

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Against Chargeback Fraud

  • Prevent the chargebacks you can.
  • Fight the chargebacks you can’t

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If we can’t increase your bottom line then we won’t ask you for your business!

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gauranteed roi

The original swish Chargeback Experts

They can copy our promises, but they can’t duplicate our results.

Don’t be fooled by ineffective knockoffs. Chargeback911 is the original chargeback management company. We have the highest win rates and the only ROI Guarantee in the industry.


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Developed By Merchants

Chargebacks911 was founded by merchants, for merchants. We have a clear understanding of what it takes to make a business successful and the unique challenges you face on a daily basis. Our innovative services are unrivaled because they were developed as a result of first-hand experience. We know what merchants need and deliver the results that they desire.


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Guaranteed ROI

We are the only service provider to offer our clients a guaranteed return on their investment. We promise at least a 40% win-rate in most cases, though many businesses recover profits from nearly 80% of chargebacks. We’ll even provide a full refund if you lose money (don’t worry, it’s never happened!). Simply put, if we can’t increase your bottom line, we won’t encourage you to use our services.


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Dynamic Loss Prevention

Quick-dying strategies that lead to incorrect predictions and wrong solutions have no place in your constantly evolving business. Rather than rely on traditional loss prevention strategies that are based on static, outdated techniques, you need our dynamic, adaptive approach.


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Intelligent Source Detection

Before you can create an effective solution to win chargeback disputes, you must first devise a workable strategy to prevent them. We’ll conduct a 106-point inspection, analyzing every aspect of your business to find all possible chargeback triggers.


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Non-Technical Integration

Chargebacks911 doesn’t sell gateways, force merchants to pay transaction fees, try to influence your decisions, or ask you to change the platforms you’re already using. We don’t charge a startup fee and the application process consists of just a few questions. In most cases, your account will be activated in less than 24 hours so you can immediately start preventing chargebacks.


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Affiliate Fraud Detection

Online advertising is both life and death for an e-commerce merchant, a way to increase sales but also a source of fraud. Affiliate fraud comes in various forms but always decreases profitability. To be successful, you need our help identifying campaign threats before they become liabilities.

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Fully Customized Solution

No two businesses are alike; why should your chargeback management be the same as everyone else’s? Chargebacks911 knows a one-size-fits-all approach to preventing and disputing chargebacks will never yield effective results. That’s why we don’t use fully-automated systems. Our highly trained chargeback experts customize each dispute, taking it through an 8-step process before transmitting it to the bank.

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Dispute Resolution and Response

Choose the dispute response service that is best for your business. Chargebacks911 will automatically fight any dispute you receive or you can opt for an on-demand service that lets you choose which disputes to contest. We’ll even help you resolve consumer grievances by providing a refund before a chargeback is issued.

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Friendly Fraud Prevention

Chargebacks911 was founded by merchants, for merchants. We have a clear understanding of what it takes to make a business successful and the unique challenges you face on a daily basis. Our innovative services are unrivaled because they were developed as a result of first-hand experience. We know what merchants need and deliver the results that they desire.

About Us

Chargebacks911 was created for merchants, by merchants. We specialize in helping online businesses manage chargebacks by preventing loss, minimizing risk, and recovering revenue. Through the use of our patent-pending technologies, Chargebacks911 has risen to the top of the industry and is acknowledged as the only provider able to guarantee ROI. With our help, merchants are freed from chargeback stress and able to focus on customer retention, increasing profits and growing their business.

  • Fought over 1MM chargebacks
  • Manage 150MM+ transactions each month
  • Over 300 employees worldwide
  • Patent-pending innovation
  • Solutions for SMEs and Institutions/Processors
  • Over 300% growth rate year over year
  • We guarantee win rates, offer paid on performance models and insure results
  • Average merchant experiences 18% less chargebacks within 90 days
  • Our focus is uniquely based on the sustainable growth

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Getting Hit with Chargebacks?

Take back control of your chargebacks and increase your revenue.

Contact us now for a risk free chargeback analysis.


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A Valued and Respected Source in the Media

The media has come to rely on Chargebacks911 as the go-to source of reliable industry information. We’ve been sought out by some of the biggest names in news media and asked to join the hottest credit card industry discussions.

Reputable Media Sources

“And while chargebacks were designed to be a means for consumers to fight back against fraudulent transactions, they also produced another result. “It created a new problem. It presented these banks and consumers with the option to get an alternative refund method,” says Monica Eaton-Cardone, chief operating officer.”

Wall Street Journal's MarketWatch

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